Delivery is charged at $8/- per location to Singapore addresses, except P.O. Box addresses and unless otherwise stated.
Delivery during peak seasons such as selected eves of, or public holidays, Valentine’s Day, Mother's Day, Chinese New Year, Christmas, may incur additional charges and also subjected to our delivery availability. You may contact us directly @ +65 9388-2189 to check on delivery availability for season periods.
Let us know how we can assist you with your request if urgent matter arises. However, we do not hold responsible for not accepting or fulfilling the amended requirements as this might affect other customers' deliveries. Nonetheless, we will try our best to help!
Yes, we can customize the wrapper, the flowers, even the ribbon to a certain colour or type that you require. You can contact us via email firstname.lastname@example.org or WhatsApp and do send us if you have a photo of a certain bouquet/arrangement that you would like us to replicate, but we try our best to customize.
We accept both VISA/MASTER/AMEX via our online purchases. We gladly accept bank transfer to our DBS account No. : 003-9534-515 OR via PayNow to UEN 53374577B do kindly email us email@example.com or WhatsApp K.Flower a screenshot after you have done the transfer. Thanks!
We never send personal information, such as your credit card number, over the network in a way that is readable to anyone but us. We encrypt your information and send it over the Internet using SSL (secure socket layer) technology. When your browser is in secure mode, you will notice an unbroken key or lock icon at the bottom left corner of the window.
As all flowers are seasonal, we shall replace with others of the same value should the flowers/fillers/foliage is unavailable. With regards to the sizes/colours/shapes of the flowers, it may differ in terms of colours/sizes/shapes from the product photos as flowers are a nature product. Nonetheless, our florist team will still craft out beautiful bouquets for our customers at all times.