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Frequently asked questions

What is your operating hours?

How much is flower delivery?

When do you deliver?

Can I change the delivery time or delivery address urgently?

What if my recipient is not able to receive the flowers?

Why my flowers doesn't look the same as the photo?

Do you deliver to overseas?

Can I do self-Collection?

How do I order?

Can I customize a flower bouquet?

What if I need to change my order?

What is the currency used in the catalogue?

What are the payment methods?

Does K. FLOWER offer floral arrangements for weddings and events?

Is it safe to use my credit card online?

Replacement of flowers/fillers/foliage & sizes matters

Cancellation and Refund